What our customer says..
To arrive at an accurate food & beaverage cost of multi-chain restauarants is not that easy. GetSet has helped us to get the insight on F&B costs. We now know the many unknowns earlier.
{ Finance Director - Chain Hotels }
To arrive at an accurate food & beaverage cost of multi-chain restauarants is not that easy. GetSet has helped us to get the insight on F&B costs. We now know the many unknowns earlier.
{ Finance Director - Chain Hotels }
Key Application modules |
Dine In Tables can be assigned to specific staff or staff can select any open table. Tables can change color based on table status such as open, order placed, and bill printed or paid. PatrOnS include icons for different table types and tables can be opened, printed, closed and cleared directly from the graphical table layout. This screen can be the terminal’s default screen so tables can be managed and seated by the hostess with table availability updated by servers. |
Take Away This module in PatrOnS helps you to take to-go orders and collect more details like customer name and phone number, pickup date and time etc. |
Retail PatrOnS has an unique module that helps you to sell retail items as well - other than restaurant or bar items. You can set up multiple selling price lists and in multiple currencies. You can also set rules like who can sell those items and sale timings etc. |
Online Ordering PatrOnS can allow orders entered on your website to be electronically entered to the POS and printed to the preparation printers, this includes the payment process so there is no need for staff intervention at the store. |
POS Order PatrOnS can take sales orders/reservations for today or any future date up to a year. Special notes such as “VIP” or “Birthday” can be added to alert staff and track special requests. Orders and deposits or payments can be taken at the time of the reservation and accounted for with no effect on daily sales until the day of the sales order. Pending guest arrival times are displayed to assist with scheduling of new reservations. Email confirmation can be sent to the customer placed sales order. |
F & B Cost and Inventory PatrOnS can be integrated with Beaver – F&B Inventory module. Beaver tracks ingredient inventory levels and creates Indents to Central Store or Purchase Orders for individual vendor purchases, minimum par levels are assigned for all ingredients and the system will recommend item orders based on reorder amounts when inventory level falls below its set par level. System calculates plate costs based on actual ingredient costs and compares actual inventory costs with theoretical levels based on product sales to generate true costs. |
Receipe Management This module in PatrOnS helps you to build recipe of any menu item. You can also add more text like preparation methods or check-lists etc |
Manager Self-service Manager can monitor key information that includes dashboard for instant access to current sales including pie chart breakdowns for sales by menu department, sales by meal period, sales by order destination, payments, discounts and labor by job as a percentage of sales. With appropriate security the employee and menu maintenance screens can be accessed by the manager. |
Performance and Audit PatrOnS not only helps you to standardise processes but also helps you to get robust and timely management information on your restaurant POS operations. It has all necessary performance and audit reports including reports that can show you potential loss or fraud. |
menu items
Menu Button Layout
Menu item buttons can be various sizes, shapes and colors with product logos or graphics added to each. The same menu item can be displayed on multiple category screens and modifiers can be displayed with menu items on the same screen for faster order entry.
Menu Item Modifiers – Matrix
PatrOnS configure modifiers for specific menu items with forced or variable number of modifiers required. Prefix modifiers such as No, Extra or Sub which can affect pricing in addition to the ½ and ¼ modifiers for pizza are also available. The number of modifiers selected can also control the menu item pricing such as selecting 3 toppings to create a 3-Topping Pizza.
Menu Item Timed Event Pricing
PatrOnS can have different prices for menu items based on time of day and day of the week which automatically change at the predetermined times instead of relying on a bartender to control happy hour pricing as an example. This is very useful when programming for Happy Hour, Entertainment, Lunch and Dinner or prices for daily specials.
Menu Item and Drink Recipes
Each menu item can have its own description and recipe which can be accessed by staff at the POS terminal and printed for the guest when requested.
Menu Item Prefix Pricing
PatrOnS has menu items with as many as 5 different price shift levels with sales reporting of each item with mandatory selection required. This can be used for items with multiple sizes such as small, medium, large and giant; this greatly reduces the number of buttons required when multiple menu items are sold by the same sizes.
Repeat Item
PatrOnS is able to repeat a prior item including all modifiers for fast and accurate order entry of another drink, or use the quantity buttons to select a quantity of items ordered at the same time, such as six ice teas.
Combo Ordering
PatrOnS can enter all items of a combo order with the touch of one button and record the combo price or the system can recognize the items of a combo and automatically issue a combo discount when all items have been selected.
Menu Item Count Down
PatrOnS can count down selected menu items until quantity available to sell becomes zero. Display this information of stock in hand of menu item on the screen so staff knows quantities remaining before entering the order.
Menu Item Special Instructions
PatrOnS can display a list of standard or special instructions that can be accessed for any menu item and additional fees can be associated with these keys (split plate or no salt). This list can also include a keyboard selection to type unique instructions to the kitchen or bar, these special instructions are noted as such on the order.
Course Ordering
POS servers or waiters can order menu items by course with proper identification of individual courses to the kitchen preparation areas.
Hold and Fire Items
PatrOnS can allow the server or waiter in a table service restaurant to hold menu items or courses and Fire them to the preparation area when the guest is ready.
Menu item buttons can be various sizes, shapes and colors with product logos or graphics added to each. The same menu item can be displayed on multiple category screens and modifiers can be displayed with menu items on the same screen for faster order entry.
Menu Item Modifiers – Matrix
PatrOnS configure modifiers for specific menu items with forced or variable number of modifiers required. Prefix modifiers such as No, Extra or Sub which can affect pricing in addition to the ½ and ¼ modifiers for pizza are also available. The number of modifiers selected can also control the menu item pricing such as selecting 3 toppings to create a 3-Topping Pizza.
Menu Item Timed Event Pricing
PatrOnS can have different prices for menu items based on time of day and day of the week which automatically change at the predetermined times instead of relying on a bartender to control happy hour pricing as an example. This is very useful when programming for Happy Hour, Entertainment, Lunch and Dinner or prices for daily specials.
Menu Item and Drink Recipes
Each menu item can have its own description and recipe which can be accessed by staff at the POS terminal and printed for the guest when requested.
Menu Item Prefix Pricing
PatrOnS has menu items with as many as 5 different price shift levels with sales reporting of each item with mandatory selection required. This can be used for items with multiple sizes such as small, medium, large and giant; this greatly reduces the number of buttons required when multiple menu items are sold by the same sizes.
Repeat Item
PatrOnS is able to repeat a prior item including all modifiers for fast and accurate order entry of another drink, or use the quantity buttons to select a quantity of items ordered at the same time, such as six ice teas.
Combo Ordering
PatrOnS can enter all items of a combo order with the touch of one button and record the combo price or the system can recognize the items of a combo and automatically issue a combo discount when all items have been selected.
Menu Item Count Down
PatrOnS can count down selected menu items until quantity available to sell becomes zero. Display this information of stock in hand of menu item on the screen so staff knows quantities remaining before entering the order.
Menu Item Special Instructions
PatrOnS can display a list of standard or special instructions that can be accessed for any menu item and additional fees can be associated with these keys (split plate or no salt). This list can also include a keyboard selection to type unique instructions to the kitchen or bar, these special instructions are noted as such on the order.
Course Ordering
POS servers or waiters can order menu items by course with proper identification of individual courses to the kitchen preparation areas.
Hold and Fire Items
PatrOnS can allow the server or waiter in a table service restaurant to hold menu items or courses and Fire them to the preparation area when the guest is ready.
kitchen
Printer Routing
Variable Printer routing of menu items by item destination, and by order type such as Dine In, Take Away, etc. is very important. PatrOnS can also modify Item destination based on modifier selection such as broiled or fried and a back-up printer should be specified so orders are rerouted when a printer is out of paper or fails.
Kitchen Video Display
PatrOnS can display KOTs on LCD monitor and the preparer can bump the order after it is prepared instead of using a remote order printer / expediter.
Variable Printer routing of menu items by item destination, and by order type such as Dine In, Take Away, etc. is very important. PatrOnS can also modify Item destination based on modifier selection such as broiled or fried and a back-up printer should be specified so orders are rerouted when a printer is out of paper or fails.
Kitchen Video Display
PatrOnS can display KOTs on LCD monitor and the preparer can bump the order after it is prepared instead of using a remote order printer / expediter.
settelment
Sales Taxes
PatrOnS can handle multiple tax types with multiple levels, including Value Added Tax are available on a per item basis within one sale. Taxes can be calculated by percentage.
Multiple Tenders
PatrOnS can split a bill with multiple tender types such as part cash and part credit card or any combination of tender types. The bill can be paid by individual or a combination of seats or the bill can be split evenly among any number of guests.
Membership Billing
Some PatrOnS can require entry of a valid member ID before the start of a transaction so charges and sales can be tracked and billed by member.
Service Charge
Automatic or manager initiated service charges can be programmed such as 18% for parties of six or more, if sales tax is required on the service charge PatrOnS can automatically add it to the bill.
Suggested Tip
PatrOnS can calculate and print suggested tips amounts on the bottom of the customer’s receipt based on a predefined list of tip percentages.
Split Checks / Split Item / Merge Checks
PatrOnS can easily move items between seats, separate a bill into multiple bills or split a menu item between multiple seats such as sharing an appetizer or bottle of wine. PatrOnS can also un-split a split bill with the touch of one key in addition to merging multiple bills from different tables into one bill.
PatrOnS can handle multiple tax types with multiple levels, including Value Added Tax are available on a per item basis within one sale. Taxes can be calculated by percentage.
Multiple Tenders
PatrOnS can split a bill with multiple tender types such as part cash and part credit card or any combination of tender types. The bill can be paid by individual or a combination of seats or the bill can be split evenly among any number of guests.
Membership Billing
Some PatrOnS can require entry of a valid member ID before the start of a transaction so charges and sales can be tracked and billed by member.
Service Charge
Automatic or manager initiated service charges can be programmed such as 18% for parties of six or more, if sales tax is required on the service charge PatrOnS can automatically add it to the bill.
Suggested Tip
PatrOnS can calculate and print suggested tips amounts on the bottom of the customer’s receipt based on a predefined list of tip percentages.
Split Checks / Split Item / Merge Checks
PatrOnS can easily move items between seats, separate a bill into multiple bills or split a menu item between multiple seats such as sharing an appetizer or bottle of wine. PatrOnS can also un-split a split bill with the touch of one key in addition to merging multiple bills from different tables into one bill.
Operations
Employee HR Data
PatrOnS can maintain all basic employee data including full name, nick name, address, home phone, second phone, cell phone, language preference, employment status and authorized jobs with the employee’s pay rate for each job.
Daily Event Log
PatrOnS can maintain electronic version of Red Book allowing management and staff to record events in a text file log that is time stamped when entered. Log is emailed to appropriate management or corporate staff daily after end of day. Staff can be authorized to record information regarding special situation at time it occurs rather than waiting for manager to record in the Red Book.
Employee Messages, Reminders and Email
PatrOnS can provide employee messages regarding specials, meetings, etc for an individual, groups of staff or for all employees. Reminders can also be set-up for daily use such as turn the sign lights on at 7pm or bill the restrooms hourly with management or staff notification at the appropriate time in addition to emails.
Daily Specials List
PatrOnS can display the daily specials on the sign-in screen and these specials can be printed by touching the displayed list for a quick reference. Daily specials can be predefined for each day of the week and automatically displayed by the PatrOnS.
Employee Scheduler
PatrOnS can create daily templates for shifts needed. Assign staff to available shifts and restrict their clock-in and outs based on scheduled shift times. Floor managers can override scheduled shifts and all changes are captured with manager authorizing the shift change. PatrOnS tracks hours and gross pay to forecast scheduled labor cost based on the proposed schedule.
Digital Menu Boards
PatrOnS can interface to Digital Menu Boards providing automatic updating of the digital menu board when prices are changed on the PatrOnS. Digital menu boards are easily updated locally or remotely and can display different menus based on time of day and day of the week.
PatrOnS can maintain all basic employee data including full name, nick name, address, home phone, second phone, cell phone, language preference, employment status and authorized jobs with the employee’s pay rate for each job.
Daily Event Log
PatrOnS can maintain electronic version of Red Book allowing management and staff to record events in a text file log that is time stamped when entered. Log is emailed to appropriate management or corporate staff daily after end of day. Staff can be authorized to record information regarding special situation at time it occurs rather than waiting for manager to record in the Red Book.
Employee Messages, Reminders and Email
PatrOnS can provide employee messages regarding specials, meetings, etc for an individual, groups of staff or for all employees. Reminders can also be set-up for daily use such as turn the sign lights on at 7pm or bill the restrooms hourly with management or staff notification at the appropriate time in addition to emails.
Daily Specials List
PatrOnS can display the daily specials on the sign-in screen and these specials can be printed by touching the displayed list for a quick reference. Daily specials can be predefined for each day of the week and automatically displayed by the PatrOnS.
Employee Scheduler
PatrOnS can create daily templates for shifts needed. Assign staff to available shifts and restrict their clock-in and outs based on scheduled shift times. Floor managers can override scheduled shifts and all changes are captured with manager authorizing the shift change. PatrOnS tracks hours and gross pay to forecast scheduled labor cost based on the proposed schedule.
Digital Menu Boards
PatrOnS can interface to Digital Menu Boards providing automatic updating of the digital menu board when prices are changed on the PatrOnS. Digital menu boards are easily updated locally or remotely and can display different menus based on time of day and day of the week.
controls
Seat Positions
PatrOnS can take order by seat positions using runners to deliver the food from the kitchen to eliminate the food auction at the table by the runner (who gets the fish & chips). The use of seat positions also facilitates separate bills by seat or groups of seats per bill.
Blind Balancing
PatrOnS can be configured so bartenders and cashiers cannot see shift totals and must deposit the total cash in drawer with the manager printing the report to determine the cash due in the drawer and verifying the over and short amount.
Tables / Bills Open
Manager can view all open bills from one screen and select the required guest bill by bill number or table number. PatrOnS can also display the time each item on the bill was entered to confirm time order was sent to a preparation station.
Alerts
Alerts management via email or text when predetermined thresholds have been exceeded such as voids, discounts or daily labor costs.
Team Servers
PatrOnS support team service including multiple staff per table ordering by seat position and by course with the ability to hold and fire orders providing complete server control of the table with clear and concise updates to the kitchen staff.
Cashier Station
PatrOnS can be configured bills can be created on any POS terminal but must be closed on the designated centralized bill cashing terminal.
Cash Drop
PatrOnS will alert staff when cash-in-drawer limit has been exceeded so a cash drop can be made for security purposes, the drop is properly recorded for cash balancing at the end of the shift.
Bar Code Scanning of Bills
PatrOnS can print a bar code on the bottom of the guest bill, this is ideal for payments taken by a cashier to eliminate selection of wrong table or bill number and to eliminate errors when assigning delivery orders to drivers.
User Rights
PatrOnS can be configured with multiple levels of user rights to restrict functions and data access of staff.
Discounts
Staff security levels can be set for discount authorization and discounts can be assigned by menu item or by category. Automatic discounts based on user-defined groups of items (for example, combo meals or buy one and get second half off) can be created.
Void Check
A manager with an appropriate security level can void a complete bill with out having to do individual items, PatrOnS tracks voids by manager, date, time and reason bill was voided.
PatrOnS can take order by seat positions using runners to deliver the food from the kitchen to eliminate the food auction at the table by the runner (who gets the fish & chips). The use of seat positions also facilitates separate bills by seat or groups of seats per bill.
Blind Balancing
PatrOnS can be configured so bartenders and cashiers cannot see shift totals and must deposit the total cash in drawer with the manager printing the report to determine the cash due in the drawer and verifying the over and short amount.
Tables / Bills Open
Manager can view all open bills from one screen and select the required guest bill by bill number or table number. PatrOnS can also display the time each item on the bill was entered to confirm time order was sent to a preparation station.
Alerts
Alerts management via email or text when predetermined thresholds have been exceeded such as voids, discounts or daily labor costs.
Team Servers
PatrOnS support team service including multiple staff per table ordering by seat position and by course with the ability to hold and fire orders providing complete server control of the table with clear and concise updates to the kitchen staff.
Cashier Station
PatrOnS can be configured bills can be created on any POS terminal but must be closed on the designated centralized bill cashing terminal.
Cash Drop
PatrOnS will alert staff when cash-in-drawer limit has been exceeded so a cash drop can be made for security purposes, the drop is properly recorded for cash balancing at the end of the shift.
Bar Code Scanning of Bills
PatrOnS can print a bar code on the bottom of the guest bill, this is ideal for payments taken by a cashier to eliminate selection of wrong table or bill number and to eliminate errors when assigning delivery orders to drivers.
User Rights
PatrOnS can be configured with multiple levels of user rights to restrict functions and data access of staff.
Discounts
Staff security levels can be set for discount authorization and discounts can be assigned by menu item or by category. Automatic discounts based on user-defined groups of items (for example, combo meals or buy one and get second half off) can be created.
Void Check
A manager with an appropriate security level can void a complete bill with out having to do individual items, PatrOnS tracks voids by manager, date, time and reason bill was voided.
interfaces
Bar Code Scanning of Items
PatrOnS can interface to bar code scanners to scan UPC codes for retail items or bottles of beer, liquor and wine.
PMS Interface
PatrOnS can create interface to hotel Property Management Systems so guest charges can be automatically posted to their hotel folio after room validation has taken place between PatrOnS and the front desk’s PMS system.
Boca Ticket Printer
PatrOnS can create theater style tickets for amusement rides, movie tickets or special event tickets as sales are recorded in the POS with a Boca Ticket Printer.
QuickBooks Interface
PatrOnS has an interface to QuickBooks so data can be transferred electronically without manual entry to your accounting system or to your account.
PatrOnS can interface to bar code scanners to scan UPC codes for retail items or bottles of beer, liquor and wine.
PMS Interface
PatrOnS can create interface to hotel Property Management Systems so guest charges can be automatically posted to their hotel folio after room validation has taken place between PatrOnS and the front desk’s PMS system.
Boca Ticket Printer
PatrOnS can create theater style tickets for amusement rides, movie tickets or special event tickets as sales are recorded in the POS with a Boca Ticket Printer.
QuickBooks Interface
PatrOnS has an interface to QuickBooks so data can be transferred electronically without manual entry to your accounting system or to your account.
loyalty and promotion
Frequent Customer and Loyalty Programs
PatrOnS can track customer purchases by dollars or points for individual item or multiple item plans which could be running simultaneously with participating plan status printed on customer’s receipt and automatically issued customer reward certificates from receipt printer or emailed.
Gift Cards
PatrOnS has an integrated gift card module. Value can be added to existing gift cards and the remaining value can be verified at any terminal. Cards can also be reused and provide wallet advertising. Sell and redeem gift cards on-site for a single location.
Guest Services
Coupons and discounts can be stored in PatrOnS by name and or phone number for retrieval at time of guest’s next transaction. “Have one on Me” customizable coupons can be created for specific customer service issues and tracked by manager that issued the coupon. When redeemed the coupon alerts on-duty manager as to details of the customer service issue that the guest experienced.
PatrOnS can track customer purchases by dollars or points for individual item or multiple item plans which could be running simultaneously with participating plan status printed on customer’s receipt and automatically issued customer reward certificates from receipt printer or emailed.
Gift Cards
PatrOnS has an integrated gift card module. Value can be added to existing gift cards and the remaining value can be verified at any terminal. Cards can also be reused and provide wallet advertising. Sell and redeem gift cards on-site for a single location.
Guest Services
Coupons and discounts can be stored in PatrOnS by name and or phone number for retrieval at time of guest’s next transaction. “Have one on Me” customizable coupons can be created for specific customer service issues and tracked by manager that issued the coupon. When redeemed the coupon alerts on-duty manager as to details of the customer service issue that the guest experienced.
reports
Customer Logo
PatrOnS prints your logo on bills, receipts, reports and gift card authorizations. Your logo should also be displayed as a screen saver for all POS terminals and your back-office PC.
Transaction Review
PatrOnS allows through user rights the daily guest bill history to be sorted by Server/Bartender/Cashier, Menu Item, Voided Sale, Check Number, Time, Phone Customer or Table/Tab Name to locate a guest bill up to two years old.
Email Reporting
PatrOnS can email reports to management and owners automatically after end of day.
Foreign Currency Exchange
PatrOnS converts and reports multiple currencies with automatic exchange rate calculations.
Revenue Centers
PatrOnS can track revenue by order type such as Dine-In, Take Away and delivery or by Outlets or club such as multiple bars and/or dining rooms.
Export Files
PatrOnS can export data in various formats including .CSV format for use in other 3rd party applications or Excel.
Nightly Close-out
PatrOnS can automatically do the end of day close out and email management and owners their reports.
PatrOnS prints your logo on bills, receipts, reports and gift card authorizations. Your logo should also be displayed as a screen saver for all POS terminals and your back-office PC.
Transaction Review
PatrOnS allows through user rights the daily guest bill history to be sorted by Server/Bartender/Cashier, Menu Item, Voided Sale, Check Number, Time, Phone Customer or Table/Tab Name to locate a guest bill up to two years old.
Email Reporting
PatrOnS can email reports to management and owners automatically after end of day.
Foreign Currency Exchange
PatrOnS converts and reports multiple currencies with automatic exchange rate calculations.
Revenue Centers
PatrOnS can track revenue by order type such as Dine-In, Take Away and delivery or by Outlets or club such as multiple bars and/or dining rooms.
Export Files
PatrOnS can export data in various formats including .CSV format for use in other 3rd party applications or Excel.
Nightly Close-out
PatrOnS can automatically do the end of day close out and email management and owners their reports.
- PatrOnS is an alternative to the multi-chain restaurant point of sales software that cost 5+ times more.
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