GetSet Solutions
  • Solutions
  • About
    • About GetSet
    • On Your Marks
    • We're hiring!
  • Contact
  • Support
Software Support Plans
Support Type
Support Detail
Standard Support Plan
Premium Support Plan
Software Updates
Major releases, minor updates and service packs.
Yes
Yes
Phone Support
Dedicated Technical specialist will answer your call to solve your issue.
First Come First Serve
Priority
Remote Control Support
Technical specialists troubleshoot and fix problems fast and teach you how to troubleshoot and resolve issues quickly through remote access tools.
First Come First Serve
Priority
Online Support
Access to web-based customer support system where new cases can be initiated, tracked and updated as they are resolved. Have a complex problem? Our web-based customer support system will let you attach screenshots and upload documents to get it solved faster.
Yes
Yes
Email Support
​Have a question but don't need an answer right away? Just send us an email and our specialist will get back to you within 48 hours.
First Come First Serve
Priority
Downloads
Online technical or functional or knowledge documentation or Training guides can be downloaded.
Yes
Yes
Webinars and Demos
Learn about new features and functions at your convenience and at your own pace.
Yes
Yes
Custom Reporting Services
Our technical support team can help you to add more report formats for your business.
No
Yes
Data Backup and Protection Services
Allows you to store your data up to 10 GB on our server. Our technical team help you to recover the damaged data files and password removals for lost or forgotten passwords.
No
Yes
GetSet Software Support Plans
File Size: 60 kb
File Type: pdf
Download File

Picture
CRN : ​U72200TG2005PTC047153 - GSTIN : ​36ACCG4547K2ZD - ​Privacy Policy - Copyright © 2006-20
  • Solutions
  • About
    • About GetSet
    • On Your Marks
    • We're hiring!
  • Contact
  • Support